Records Management & Document Storage Solutions

We are dedicated to helping businesses improve security, achieve regulatory compliance, and save on long-term document management costs with our comprehensive solutions.
 

Full-service records management solutions

Archives and Records removes the daily hassle of managing documents with end-to-end records management solutions. Not only will we securely store all your vital records, but our records management services let you:

  • Save physical space
  • Organize physical and electronic records
  • Protect your assets for the full document lifecycle
  • Control your flow of information
  • Grant easy records access to the right employees and stakeholders
  • Maintain full regulatory compliance no matter your industry

State of the art document storage facilities

Our records centers and vaults are PRISM Privacy+ Certified and offer advanced security and fire suppression technology and protection from natural disasters.

Our end-to-end security features starts with the first pickup.

  • Portable hand-held scanners that provide point-to-point tracking and chain of custody
  • Barcode-based container-and tape-level inventory tracking
  • Secure vehicles and highly trained transportation specialists
  • High security buildings with restricted access
  • 24/7 emergency document management services

Storage facilities with physical & digital security.

FileBRIDGE Records

FileBRIDGE Records gives you full control to manage and govern your secure file storage.

  • Simple search and retrieve functions
  • Sophisticated report-generation tool
  • Easy user interface
  • Chain-of-custody reports for better compliance
  • Instant service and records request

Rapid Document Delivery

You need more than electronic access. You need rapid access to your physical documents. Our national reach is paired with local service. We have offsite records storage locations convenient to your business.

  • Physical and electronic delivery of documents
  • Same- day priority rush delivery
  • Next-day delivery
  • Scan-on-demand and document imaging services

Complete Records Lifecycle Management

Some documents need to be kept forever. Some reach the end of their lifecycle then need to be destroyed. Our secure, defensible destruction methods that meet all regulatory standards and keep you safe.

Certified, secure document destruction is part of records management protection. It’s part of our promise to you.

Specialized Secure Storage Services

Is your information not stored on paper? We also have the ability to maintain the integrity and value of your vital files by storing magnetic tape backups, medical x-rays, historical film, and photographs in a secure Access vault.

For more specialized secure storage needs, learn about our offsite tape vaults and underground vaults.

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Records management FAQs

  • How is the authorisation of access to my records regulated?
    As we set-up your account, you will be asked to fill out an authorisation form identifying the people within your organisation or company that you want to grant authorisation to. Only the people specified by you will be able to access your documents.
  • If we have items in your records centre that are scheduled for destruction, are they automatically destroyed?
    No. We will not shred any of your records in our records centre until the request is given in writing by an authorised person.
  • Is it possible to receive separate invoices for various departments within my company?
    Yes. We can invoice different departments, each with its own specifications. Moreover, by storing your files by department, you can also determine which employees have access to specific records.
  • Where are my boxes/files stored?
    Physical records are stored in a secure Archives and Records Limited Record Centre and digital records are hosted in a Tier 3+ data centre.
  • Are your staff trained to handle media?
    Yes. Our media vault staff are specially trained on the proper procedures for handling and transporting confidential media.

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