Is it possible to receive separate invoices for various departments within my company?
Yes. We can invoice different departments, each with its own specifications. Moreover, by storing your files by department, you can also determine which employees have access to specific records.
What sort of technology is used to track my media?
We use barcodes to organise and track all media stored in our vault. With our web-based client program, you can go online to manage your offsite media, request services, or run reports.
Do you only shred paper documents?
No. We also shred media including CD’s, DVD’s, backup tape and hard drives. Also, we can destroy and recycle your electronic office equipment.
Do you provide a Certificate of Destruction?
Yes. Once your confidential information is securely shredded, we provide you with a Certificate of Destruction.
If we have items in your records centre that are scheduled for destruction, are they automatically destroyed?
No. We will not shred any of your records in our records centre until the request is given in writing by an authorised person.